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Industry:

Media & Advertising

Technology:

AgentForce & Conversational AI, Salesforce Data Cloud

Company Transforms Ad Slot Booking 
Digital ad slot booking and campaign planning for faster bookings and stronger advertiser engagement.
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Industry:

Travel & Hospitality

Technology:

AgentForce & Conversational AI

Tourism Board Drives Traveler Engagement 
Unified sales performance reporting with real-time pipeline visibility driving higher conversions and site visit growth.
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Industry:

Travel & Hospitality

Technology:

AgentForce & Conversational AI, Salesforce Data Cloud

Tourism Board Drives Traveler Engagement
Enabled chatbot-driven tour booking and digital itinerary planning via AgentForce.
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Industry:

Manufacturing & Distribution

Technology:

AgentForce & Conversational AI, Salesforce Data Cloud

Oriplast enables instant order management 
Digitized order processing and distributor queries with instant responses via AgentForce.
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Industry:

Technology:

AgentForce & Conversational AI, Health/Financial Services Cloud, Salesforce Data Cloud

Healthcare wellness chain enhances digital consultations
Enhanced consultation scheduling and wellness plan delivery through seamless chatbot experiences.
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Industry:

Retail & E-commerce

Technology:

AgentForce & Conversational AI, Salesforce Data Cloud

E-Commerce marketplace streamlines customer service
Boosted resolution rates and reduced ticket volume with real-time order tracking and refunds.
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Industry:

Financial Services & Insurance

Technology:

AgentForce & Conversational AI, Integration & API Management

Top insurance provider simplifies claims with Halsa Global automation 
Enabled self-service for claims and policy access, reducing turnaround time and support load.
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Industry:

Non-Profit & Education

Technology:

AgentForce & Conversational AI, Salesforce Data Cloud

Leading educational institution streamlines student support
Automated student FAQs and improved counselor appointment bookings through AI-powered flows.
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Industry:

Healthcare & Wellness

Technology:

AgentForce & Conversational AI, Health/Financial Services Cloud, Salesforce Data Cloud

Suraksha Diagnostics digitizes bookings 
Simplified doctor appointments and patient onboarding through digital self-service tools.
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Industry:

Real Estate

Technology:

AgentForce & Conversational AI, Salesforce Data Cloud

Ambuja Realty automates property support
Streamlined EMI reminders and property workflows with AgentForce smart support features.
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