I'm looking for..
In this Industry
Using these technologies
Industry:
Retail & E-commerce
Technology:
Experience Cloud & Portals, Sales Cloud (CRM & CPQ)
Omnichannel Consumer Engagement & Query Management
Omnichannel consumer engagement and query management improving response consistency and visibility across digital touchpoints.
Industry:
Retail & E-commerce
Technology:
AgentForce & Conversational AI, Salesforce Data Cloud
E-Commerce marketplace streamlines customer service
Boosted resolution rates and reduced ticket volume with real-time order tracking and refunds.