CHALLENGE
No CRM for corporate customers; manual orders; inability to track secondary sales; disjointed systems.
- No CRM for corporate customers.
- Manual orders.
- Inability to track secondary sales.
- Disjointed systems.
SOLUTION
Built an Order Capture module with self-service and integrated with ERP. Created an API to consume secondary sales data from Tally.
OUTCOME
- Faster order placement.
- Distributor self-service.
- 40% effort reduction.
- Analytics on secondary sales.
