Integration & API Management, MuleSoft & Platform Events
Real-Time Event Integration & Data Synchronization
Real-time event integration with Salesforce and Azure for accurate, error-free data.
Service Cloud & Communities
Centralized Vehicle Service & Inspection Management
Centralized vehicle service with automated inspections and efficient technician allocation.
Experience Cloud & Portals, Sales Cloud (CRM & CPQ)
Virtual F&I (Finance & Insurance) Specialist Platform
On-demand Virtual F&I with Zoom integration for faster deal closures.
AgentForce & Conversational AI, Salesforce Data Cloud
Tourism Board Drives Traveler Engagement
Enabled chatbot-driven tour booking and digital itinerary planning via AgentForce.
AgentForce & Conversational AI, Salesforce Data Cloud
Oriplast enables instant order management
Digitized order processing and distributor queries with instant responses via AgentForce.
AgentForce & Conversational AI, Health/Financial Services Cloud, Salesforce Data Cloud
Healthcare wellness chain enhances digital consultations
Enhanced consultation scheduling and wellness plan delivery through seamless chatbot experiences.
AgentForce & Conversational AI, Salesforce Data Cloud
E-Commerce marketplace streamlines customer service
Boosted resolution rates and reduced ticket volume with real-time order tracking and refunds.
AgentForce & Conversational AI, Integration & API Management
Top insurance provider simplifies claims with Halsa Global automation
Enabled self-service for claims and policy access, reducing turnaround time and support load.
AgentForce & Conversational AI, Salesforce Data Cloud
Leading educational institution streamlines student support
Automated student FAQs and improved counselor appointment bookings through AI-powered flows.
AgentForce & Conversational AI, Health/Financial Services Cloud, Salesforce Data Cloud
Suraksha Diagnostics digitizes bookings
Simplified doctor appointments and patient onboarding through digital self-service tools.